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YOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS ON ANYTHING CHIPOTLE

Common Questions

• Why am I receiving an error message when I try to join Chipotle Rewards?
• What if I forgot to scan for points while in the restaurant?
• When will my points appear?
• Who should I contact if I have a delivery issue?
• Can I schedule my delivery time?
• Can I cancel my delivery after I've submitted my order?
• Can I start a franchise or be involved in owning a restaurant in any way?
• I can only have pasteurized dairy. Can I eat Chipotle's cheese and sour cream?
• We're addicted, but my kids don't like spicy foods. Does Chipotle have a meat option they can eat?
• How do I get cash back for my Chipotle gift card balance?
• Can I cancel my online or mobile order after I've submitted it?